Service Agreement & Consent

Pest City USA provides a service guarantee and warranty for all treatment plans only if the following conditions are met by the Customer:

• Treatment Schedule: The Customer must provide access for all scheduled treatment dates.
• Sanitation & Cleaning: Proper cleaning of the house is mandatory. This includes removing food debris, standing water, and deep cleaning behind appliances as recommended by our technicians.
• Follow-up Care: Recommendations for structural sealing or moisture control must be followed to prevent re-infestation.

Please read carefully: Roach elimination relies on interrupting the pest's life cycle. If the Customer fails to meet the obligations listed in Section 3, the warranty is immediately voided.

In the event of a voided warranty:

• The current progress is considered lost.
• The entire treatment process must be restarted from Day 1 to achieve maximum results.
• Restarting the process will incur new initial treatment fees at the Customer's expense.

I, the undersigned, acknowledge that I have selected the plan indicated above. I understand that the success of this treatment is a joint effort and that failure to comply with the agreement will result in a voided warranty and a full restart of the program.